Overview

Crises and conflict situations are debilitative and retrogressive. The earlier they are contained and eliminated, the better it is for individuals, organisations and the society at large. Besides bringing succour to victims of crises situations, early and successful resolution of conflicts strengthens relationships. It is therefore, imperative for individuals related to these vices, especially Public Relations personnel of Organisations, to know, possess and use the skills required in managing the situations.

This course has been designed to introduce the skills to PR practitioners so as to have them to adopt and eventually employ the skills for effective use by their organisations and countries.

Who to Attend

Senior Public Relation Practitioners of Organisations.

Objectives

By the end of the course, participants would be able to:

• Enumerate the elements of good crises management and conflict resolution.
• Describe the skills for handling the two issues.
• Identify the skills to adopt and use in their respective organisations.

Outline

• An overview of Public Relations Practice.
• Public Relations, Crises, and Conflicts.
• Elements of Crises Management Framework.
• Elements of Conflict Resolution.
• Skills for Crises Management and Conflict Resolution.
• Public Relations Practitioners’ Skills for Crises Management.
• Public Relations Practitioners’ skills for Conflict situations.
• Building Trust and Confidentiality in Crisis and Conflict Management.
• Personal Effectiveness in Crisis Management and Conflict Resolution.
• Sharing Experiences in Crisis Management and Conflict Resolution.
• Strategies for skills Development for Effective Handling of the Issues.
• Capacity Building for Crisis Management and Conflict Resolution.
• New Trends in Corporate
• Crisis Management and Conflict Resolution.

Booking Information

Location and Date : London: 17^th – 28^th February, 28^th April – 9^th May.

Fee: $9,600 (2 weeks)

        $5,500 (1 week)

Register for the course now