Emotional Intelligence: Attitudes And Behaviours
Overview
Leaders in an organization need to have an insight on how greatly their own emotions impact their overall performance and how understanding and dealing with the emotions of others can improve individual and team performance. However, the reverse is the case when leaders tend to neglect the impact of emotional intelligence for organisational success. This programme is aimed at exposing participants to the needed skills on how to manage their emotions and interpersonal skills within and outside their working environments.
Who to Attend
Team Leaders, Middle and senior Management staff.
Objectives
At the end of the course, the participants will be able to:
- Apply the principles of emotional intelligence
- Take control of difficult situations and resolve conflicts in a friendly manner
- Improve their ability to manage, coach, influence and support others.
- Understand how emotional hijacking interferes with values and outcomes
Outline
- Overview of Emotional Intelligence: Attitudes andBehaviour
- Level of Individuals' Emotional Intelligence.
- Self-Motivation and Job Enrichment.
- Influencing Partnering Skills for Enhanced Team Performance.
- Reframing and Responding to Challenges Skillfully.
- Psychometric and Behavioural Tools.
- Skills for Conflict Resolution and Dealing with Difficult Situations.
- Drivers of Individual Thoughts, Feelings and Actions.
- Emotional Intelligence and Success.
- Identifying and Managing Emotions.
- Understanding the Emotional Landscape.
- Understanding Individuals' and Employees' Inner Dialogue.
- Effective Communication
- Building Emotional Intelligence for Organisational Growth
- Choosing Perceptions and Behaviours for Positive Outcomes.
- Creating a Positive Emotional Intelligence Environment.
- Becoming an Emotionally Intelligent Leader.
Booking Information
Location and Date:
London: 20th – 31st January, 3rd – 14th February, 10th – 21st March, 12th – 23rd May, 4th – 15th August
Istanbul (Turkey): 16th – 27th June
Dubai: 8th – 19th September, 6th – 17th October
Geneva (Switzerland): 1st – 12th December
Fee: $9,600(2 weeks)
$5,500(1 week)
