Overview

Building confidence amongst professional members of a business or any organization requires some certain skills that create the ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful to handle. This course is designed to create for the participant an opportunity to develop skills in dealing confidently and professionally with colleagues, clients and other stakeholders.

Who to Attend

Senior and Middle level Staff of Public and Private Organisation

Objectives

At the end of the course, participants will be able to:

• Communicate effectively and assertively at all levels
• Learn how to improve their communication skills to enhance their relationships
• Learn how to be assertive and therefore more effective in the workplace

Outline

• General Overview of Assertiveness Skills: Communicating with Authority & Impact
• Communication Skills in the Office
• Essential Negotiation Skills
• Essential Administrative Skills
• Relationship Management
• Self-Fulfillment and Development
• Awareness and determination
• Using Emotional Intelligence At Workplace
• Leading with authority
• Developing positive mental attitude
• Communicating With Confidence
• Learning To Be More Assertive
• Team Building
• Leadership Skills and Styles
• The Essential Skills of Emotional Intelligence

Booking Information

Location and Date:

London: 3rd – 14th March, 19th – 30th May, 14th – 25th July, 25th Aug. – 5th September, 15th – 26th September, 3rd – 14th November

Dubai: 4th – 15th August, 6th – 17th October

Marrakech (Morocco): 24th Nov. – 5th December

Fee: $9,600(2 weeks)

         $5,500(1 week)

Register for the course now