Business Process Optimisation And Modelling: A Practical Approach
Overview
Business performance is ultimately measured by a comparison of track record with existing scorecards, balance sheets, or key performance indicators (KPIs) which focuses on business process optimization and design that incorporates unanticipated and predictable variations within the business systems. This course in general enables the participants to optimize the process of change as it naturally occurs in dynamically varying environments, markets and organizations
Who to Attend
Management Staff; Senior and middle-level staff; Heads of Departments, Sections, and Units; and Trainers
Objectives
At the end of this course, participants will be able to:
- Discuss business processes and their components
- Apply process analysis concepts and techniques
- Develop business process architecture;
- Analyse process customer requirements
- Specify measures of business process performance
Outline
- Business Process Modeling Concepts
- Business Process Optimization Efforts and Methods
- Business Process Design
- Modeling Business Processes
- Excellent Service Delivery
- Information Management
- Total Quality Management
- Business Process Architecture
- Process innovation activities
- Improvement initiatives
- Business Process Redesign (BPR)
- Business process optimization and design
- Techniques for Transforming Business Processes
- Business Re-engineer
- Understand and Managing Drivers of Key Performance Indicators (KPIs)
- Evaluating Business Performance
Booking Information
Location and Date:
London: 13th – 24th January, 27th Jan. – 7th February,17th – 28th March, 2nd – 13th June, 11th – 22nd August
Dubai: 3rd – 14th February, 12th – 23rd May
(Qatar): 8th – 19th September
Fee: $9,600(2 weeks)
$5,500(1 week)
