Assertiveness Skills: Communicating With Authority And Impact
Overview
Building confidence amongst professional members of a business or any organization requires some certain skills that create the ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful to handle. This course is designed to create for the participant an opportunity to develop skills in dealing confidently and professionally with colleagues, clients and other stakeholders.
Who to Attend
Senior and Middle level Staff of Public and Private Organisation
Objectives
At the end of the course, participants will be able to:
- Communicate effectively and assertively at all levels
- Learn how to improve their communication skills to enhance their relationships
- Learn how to be assertive and therefore more effective in the workplace
Outline
- General Overview of Assertiveness Skills: Communicating with Authority & Impact
- Communication Skills in the Office
- Essential Negotiation Skills
- Essential Administrative Skills
- Relationship Management
- Self-Fulfillment and Development
- Awareness and determination
- Using Emotional Intelligence At Workplace
- Leading with authority
- Developing positive mental attitude
- Communicating With Confidence
- Learning To Be More Assertive
- Team Building
- Leadership Skills and Styles
- The Essential Skills of Emotional Intelligence
Booking Information
Location and Date:
London: 22nd Jan – 2nd February, 19th Feb. – 1st March, 13th – 24th May, 17th – 28th June, 2nd – 13th September, 28th Oct – 8th November
Dubai: 5th – 16th August, 7th – 18th October
Paris (France): 15th – 26th July
Fee: $9,600(2 weeks)
$5,500(1 week)
